PageLens offers one-off scans and recurring monitoring. The scan form shows the price and page limit before you submit.
One-off scans
A one-off scan is tied to the selected tier, page count, viewport choice, and report preset. Desktop + mobile scans may cost more because every page is rendered in both device profiles.
Subscriptions
Weekly monitoring uses a subscription-style flow. You can review active monitoring from Weekly Monitor in your account menu.
Refund requests
Open a support ticket and choose Billing if:
- you paid for a scan that failed before producing a useful report
- you were charged unexpectedly
- you need an invoice or payment clarification
- you selected the wrong option and have not used the report
Attach the scan when the request is tied to a specific run.
Failed scans
Some failures are caused by unreachable sites, blocking, login issues, or invalid route configuration. Support can inspect the scan metadata and advise whether a retry, configuration change, or refund is appropriate.