Terms of Service

1. Acceptance of Terms

By accessing or using the PageLens AI website and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service. "We," "us," and "our" refer to PageLens AI, and "you" refers to the user of the Service.

2. Description of Service

PageLens AI provides automated, AI-powered website auditing services. The Service analyzes publicly accessible web pages and generates reports covering errors, user experience, accessibility, SEO, performance, design, content, security, and HTTP security headers. Reports are generated by artificial intelligence and automated analysis tools.

3. Accounts

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate, current, and complete information. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Permitted Use & Restrictions

You may only use the Service to scan websites that you own, operate, or have explicit authorization to scan. You agree not to:

• Use the Service to scan websites without the owner's consent
• Attempt to use the Service to exploit, attack, or harm any website or system
• Resell, redistribute, or sublicense scan reports without our written consent
• Interfere with or disrupt the Service or its infrastructure
• Use the Service for any purpose that violates applicable law
• Submit false, misleading, or spam content through the Service
• Circumvent, disable, or tamper with any security features of the Service

5. Payment & Refunds

The Service operates on a per-scan payment model. Prices are displayed at the time of purchase and are charged via Stripe. All payments are in US dollars. Prices are subject to change with notice.

Refunds may be issued at our sole discretion if a scan fails to complete due to a defect in our Service. Refunds will not be issued if a scan completes successfully, even if the results are not to your satisfaction, as the Service is delivered in full upon report generation. Refunds will not be issued if the target website is unreachable, blocks automated access, or otherwise prevents scanning.

6. Disclaimer of Warranties

The Service is provided "as is" and "as available," without warranty of any kind, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement.

Without limiting the foregoing:

• Scan reports are generated by AI and automated tools. They may contain inaccuracies, false positives, false negatives, or incomplete analysis. Reports should not be treated as professional security audits, legal compliance certifications, or exhaustive assessments.
• We do not guarantee that all issues with your website will be identified, or that all findings are accurate or actionable.
• We do not guarantee that the Service will be uninterrupted, error-free, or free of harmful components.
• The security header analysis is informational only and does not constitute a penetration test, vulnerability assessment, or compliance certification.

7. Limitation of Liability

To the maximum extent permitted by applicable law, PageLens AI and its officers, directors, employees, agents, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with:

• Your use of or inability to use the Service
• Any action taken or not taken based on scan reports or recommendations
• Any security breach, data loss, or vulnerability in your website, whether or not identified by the Service
• Any inaccuracies, errors, or omissions in scan reports
• Unauthorized access to your account
• Any third-party conduct or content accessed through the Service

In no event shall our total aggregate liability exceed the amount you have paid us in the twelve (12) months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless PageLens AI and its officers, directors, employees, agents, partners, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your use of the Service
• Your violation of these Terms or any applicable law or regulation
• Your scanning of any website you do not own or have authorization to scan
• Any claim by a third party that your use of the Service infringes their rights
• Any action taken or not taken based on the information provided in scan reports
• Any security incident, data breach, or vulnerability in your website, regardless of whether it was identified by the Service

9. Intellectual Property

The Service, including its design, code, AI models, and branding, is owned by PageLens AI and protected by intellectual property laws. You retain ownership of the websites you scan. You are granted a limited, non-exclusive, non-transferable license to use scan reports for your own internal business purposes.

10. Third-Party Websites

The Service accesses third-party websites at your direction. We are not responsible for the content, privacy practices, or availability of any third-party website. You acknowledge that scanning a website involves automated access, and some websites may block, rate-limit, or restrict such access.

11. Service Availability & Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.

12. Termination

We may terminate or suspend your access to the Service at any time, without prior notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service ceases immediately. Sections 6, 7, 8, 9, and 13 survive termination.

13. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved exclusively in the courts of England and Wales. You waive any objection to jurisdiction and venue in such courts.

14. Severability

If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

15. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and PageLens AI regarding the Service and supersede all prior agreements.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

17. Contact Us

If you have questions about these Terms, contact us at:

Email: legal@pagelensai.com